Oversight and Enforcement

State and federal officials—including auditors, comptrollers, state legislative committees, and members of Congress—have exercised oversight of MAXIMUS, its government contracts, and its performance. Below are materials from oversight efforts related to MAXIMUS’ contracts.

State Oversight


Kansas State House - Joint Committee on Home and Community Based Services and KanCare Oversight

Texas Health and Human Services Commission Inspector General, “Security Controls Over Confidential HHS System Information: MAXIMUS Enrollment Broker” (2/23/18)

Pennsylvania, “Joint Senate Aging and Youth Committee and House Aging and Older Adult Services Committee Hearing in Re: Independent Enrollment Broker Maximus” (10/18/16)

New York State Office of State Comptroller Audits of Maximus Call Center Contract

North Carolina Office of State Auditor

Connecticut Attorney General, “Attorney General Announces $2.5 Million Settlement of Contract Dispute Over Computerized Law Enforcement Database” (4/6/10)

Federal Oversight


Congressional Letter Concerning MAXIMUS’ Centers for Medicare and Medicaid Services Call Center Contract (Feb. 2019)

U.S. Department of Justice Office of Inspector General, “Audit of the Drug Enforcement Administration’s Asset Forfeiture Program Task Orders Awarded to Maximus, Inc., for Financial Investigative Services” (April 2018)

U.S. Department of Health and Human Services Office of Inspector General

National Law Review, “Maximus Will Pay $50,000 to Settle EEOC Disability Discrimination Lawsuit” (8/14/12)

U.S. Department of Justice, “Virginia Company Enters into Deferred Prosecution Agreement & Agrees to Pay $30.5 Million” (7/23/07)